Terms and Conditions


Cancellation Policy

Cancellations made 24 hours before the scheduled pickup time will incur a 3% cancel fee. Cancellations made within 24 hours of the pickup time will be charged in full.

 

What is your Wait-Time Policy?

  • On non-airport and non-hourly rides, we give you up to 15 minutes of free wait-time.
  • Domestic flight airport pickups get 30 minutes of free wait-time
  • International flight airport pickups get 60 minutes of free wait-time.

(Note: Once the free wait-time is over, there is a charge of $1 for every extra minute waited thereafter.)